Straight answers about Vikelus.
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What is Vikelus?
Vikelus is F1 IT Solutions' vulnerability management and security tool. It watches your devices, your Microsoft 365, and your website and email, finds weak spots and ranks them by real-world risk. F1's technicians fix what it finds, and every month you get a plain-language report.
Does Vikelus change anything on my systems?
No. Vikelus only reads. It never installs updates, isolates devices or changes settings, users or mail. F1's technicians do the fixing, and Vikelus checks afterwards that the fix worked. The one thing it switches on is Microsoft's own audit log feed for your Microsoft 365, so that sign-ins can be watched on accounts without Microsoft's premium licence.
How often does it check?
Sign-ins to your Microsoft 365 are checked every 10 minutes. Microsoft 365 settings, your website and your email are checked daily. The software on your devices is collected every few hours and matched against the public vulnerability lists, which are updated daily.
What happens when something serious is found?
Serious events, like a successful sign-in from another country or an inbox rule that forwards your mail outside the business, alert F1's team by email, usually within minutes. A technician looks at it and acts, and contacts you if anything is needed from your side.
Do I get a login to a dashboard?
No. The dashboard is for F1's team, who watch it for you. You get a short monthly report that explains what was found, what was fixed and what comes next, and F1 contacts you whenever something needs your attention.
Who checks the monthly report?
An F1 engineer reviews every report before it reaches you. Nothing is sent to you automatically. The numbers are calculated from the data Vikelus collected, and the wording comes from fixed templates, so every figure can be traced back to its source.
Does Vikelus use AI?
No. Vikelus uses no AI model. Findings come from matching your software against public vulnerability lists and from fixed security checks, and reports are written from fixed templates over the calculated numbers.
Where is my data kept, and who can see it?
Vikelus runs on a dedicated server in the European Union. Only F1 staff can sign in to it, and every action they take is logged. Backups are encrypted. The vulnerability lists Vikelus uses are only downloaded, and nothing about your business is sent to them.
Does Vikelus make my business POPIA compliant?
No tool can do that on its own. Vikelus supports your POPIA obligations, in particular the duty to keep personal information secure, by showing where your systems are weak and proving what was fixed. Compliance also depends on your policies, people and processes.
Does checking my website from outside put it at risk?
No. The outside checks only look at public information: your domain's DNS records, your website's security certificate, your homepage and a short list of well-known addresses, plus public reputation lookups. It reads what anyone on the internet could see, gently, once a day.
What does F1 need from me to start?
Your Microsoft 365 administrator gives Vikelus read-only permission once (an F1 technician does this with you), and you tell us which website and email domains are yours. The devices F1 already manages for you are picked up automatically.
What does it cost?
Vikelus is part of how F1 looks after its clients. Book a walkthrough and we will explain how it fits with the services F1 provides for your business.